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How it works…
After the close of the auction, the winning bidder will
have the ability to rate the seller and the transaction
based on the following three criteria using a scale of 1
to 5 (one being very dissatisfied and five being very satisfied):
The link to rate the seller can be found in three places - in
the winning bidder notification email,
at the bottom of the Web site and in the Help Section. Only the
winning bidder can submit feedback for an auction marked sold,
and the
feedback must be placed within 45 days of the close of the auction.
Users will be able to access summary data on seller ratings
for the past 7 days, past month and past 3 months based
on the three criteria and will be able to access detailed
information on the transactions that were rated.
Some of the seller rating system requirements and restrictions include:
- Only the winning bidder may submit feedback once per
auction.
- No comments can be entered or posted.
- Feedback may be submitted within 45 days of the close
of auction.
- Only winning bidders with an active account may submit
feedback.
Seller Tips
Click here to access seller tips for maintaining a positive rating.
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