04/21/2020

We hope everyone is staying safe and healthy during this difficult time. The COVID-19 outbreak has reinforced for Bid4Assets the value in creating a platform that allows users to participate in auctions remotely from the safety and comfort of their own home.

To that end, we are making an improvement to our deposit process to better serve our bidders. Going forward, rather than mailing paper check deposit refunds to auction participants who do not win any property, Bid4Assets will be sending refund checks out digitally via email.

This will shorten the time between a tax sale ending and users receiving their refund. Tax sale participants will have the ability to print their checks and take them directly to the bank or scan them on their cell phone. If you do not have a printer or the capability to perform online banking, you can contact Bid4Assets customer service or deposit services for assistance with processing your refund.

Below we have included some frequently asked questions for your convenience. 

What is an eCheck?

In short, it is a regular check with all the features of a traditional bank check. Once printed, eChecks can be deposited like any other check: at your bank, at an ATM or using a mobile banking app.

Why use an eCheck?

eChecks are quicker, safer, and more convenient than traditional paper checks. With eChecks, Bid4Assets can refund bidders on the same day their check is issued, saving the average bidder five to seven days waiting for the mail to be delivered.

Do I need to request an eCheck?

No. All non-winning bidders will be refunded by eCheck automatically upon completion of the post-tax sale audit.

Do I need to create an account with Deluxe eCheck to receive my refund?

No. All recipients have the option to print their check as a “guest.” There is no cost and you do not need an account with a third-party to receive your check. You may wish to create an account, particularly if you participate in many sales, to save time and unlock additional deposit options.

What happens if I do not see my refund email or I have trouble loading the message?

Please be sure to check your spam/junk folder, but if you do not see the check, no problem. Please let our Deposit Team know and we will send you the check by PDF. 

Is there anything I should do while waiting for my check?

No, but it’s a good idea to add app@echecks.com to the contact list in your email so the check does not go to your spam folder.

Still have Questions?

Please email our Deposits Team for further assistance.

Regards,

The Bid4Assets Team